Website Terms of Service

Welcome to the TopShell Plumbing website. By accessing or using this site, you agree to follow and be bound by the Terms of Service outlined here. These Terms form a legally binding agreement between you and TopShell Plumbing. If you do not agree with any part of these Terms, please discontinue use of our website.

1. General Use

All information on this website is intended for general purposes only. While TopShell Plumbing strives to keep all content accurate and current, we make no warranties regarding completeness, reliability, or accuracy.

Using any information or materials from this website is done at your own risk. TopShell Plumbing is not responsible for any loss, damage, or consequences resulting from reliance on website information.

2. Services

TopShell Plumbing provides professional plumbing services throughout Ft. Wright, KY, and surrounding areas.

Services are subject to availability and may be modified or discontinued at any time without notice. Specific service terms, pricing, and warranties are provided during scheduling or in your official service agreement.

3. Intellectual Property

All website content—including text, graphics, images, icons, logos, and layout—is the exclusive property of TopShell Plumbing and is protected under applicable copyright and trademark laws.

Restrictions on Use

  • You may not:
    Copy, distribute, or reproduce website content without written consent
  • Modify or use content for commercial purposes
  • Use website materials in any manner that violates intellectual property rights

 

Unauthorized use may result in legal action.

4. Limitation of Liability

To the fullest extent permitted by law, TopShell Plumbing is not liable for any direct, indirect, incidental, or consequential damages that arise from:

  • Use or inability to use the website
  • Service interruptions
  • Data loss or errors
  • System failures or technical issues

 

By using our website, you acknowledge and accept these limitations.

5. Email and SMS Communications / Verbal Opt-In

By submitting your contact information through our website or providing it directly to our team, you consent to receiving communications from TopShell Plumbing, which may include:

  • Appointment reminders
  • Billing notifications
  • Dispatch updates
  • Job completion follow-ups

Verbal Opt-In Details

When interacting with customers, our team clearly explains:

  • “Message and data rates may apply.”
  • “Message frequency may vary.”
  • “Text HELP for assistance and STOP to unsubscribe at any time.”

Your phone number will never be sold or shared with third parties for marketing purposes.

Written Consent (Web Forms)

By submitting a form on our website, you agree to the following statement:


“By submitting this form and signing up for texts, you consent to receive SMS messages from TopShell Plumbing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe or HELP for help. Information will not be shared with third parties for promotional use. Privacy Policy & Terms apply.”

For communication preferences or assistance, contact us at: service@topshellplumbing.com

6. Privacy Policy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, store, and protect your information. By using this site, you acknowledge and accept the terms outlined in our Privacy Policy.

7. Third-Party Links

Our website may contain links to external websites. TopShell Plumbing does not control these third-party sites and is not responsible for:

  • Their content
  • Their accuracy
  • Their privacy practices
  • Their accessibility

 

We encourage you to review the Terms of Service and Privacy Policies of any linked sites before interacting with them.

8. Changes to Terms

TopShell Plumbing may update or revise these Terms of Service at any time, without prior notice.


Continued Use = Acceptance:


By continuing to use our website after changes are posted, you agree to the updated Terms. Please check this page periodically for updates.

9. Governing Law

These Terms of Service are governed by the laws of the State of Kentucky, without regard to conflict-of-law principles. Any disputes will be handled in courts located near Ft. Wright, KY.

10. Contact Us

If you have questions, concerns, or feedback regarding these Terms of Service, please reach out:

TopShell Plumbing
Email: service@topshellplumbing.com

Phone: 859-577-9917
Address: 1717 Dixie Highway, Ft. Wright, KY 41011


Work Hours: Open 24/7

At TopShell Plumbing, we value transparency, professionalism, and integrity in every interaction—online and onsite.